We understand, however, that sometimes we may not be able to solve your issue or there may be circumstances in which a refund is warranted. In this case, here are the circumstances in which we would provide you with a refund
If an item doesn’t work the way .An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from us.
If an item contains a security vulnerability and can’t easily be fixed you would be entitled to a refund from us
if you have not downloaded a purchased item within 1 week from the date of purchase, you may be eligible for a refund